Background
Upper Midwest Gourmet is a family owned business dedicated to the independent operator. We are a wholesale provider of over 1,200 coffee, cafe, gelato & ice cream related items. We offer same day shipping with no minimum order requirements, lifetime training and above reproach customer service. Flamenco Organic Coffee is within the UMG facility. We are an artisan roaster of dual certified Fair-trade and Organic coffees in small batches.
Keys to Success
Our dedication to customer service, product and industry knowledge and providing our customers with the latest trends, products and services. We understand the operations of an independent business and can provide customized services for each customer. Our dedication to creating a relationship with each customer for long-term success.
Target Customers
Coffee shops, cafe's, gelato & ice cream, bakery & pastry, fine dining, catering, retail & gift shops
Challenges Faced
Increased cost of products. We have recently installed solar panels to reduce our energy usage. We have upgraded our lights with high efficient, low emissions florecent lights. Work with our suppliers and manufactures to reduce cost. Offer free shipping with minimum orders placed.
Where We're Headed
We are increasing our focus on training, fine dining, gelato and offering some of the finest FTO coffees in the world!